HOME COMFORT RESOURCES
Straightforward tips for Clay County and Northeast Florida homeowners. Learn what you can check, what to ask, and when to call All Pro.
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PRACTICAL GUIDES FOR YOUR HOME
EQUIPMENT OPTIONS
Explore Amana Equipment

- All Pro is an Amana dealer and inverter specialist.
- Learn about S-Series equipment, inverter technology, warranty questions, and planning your next system.
NEW EQUIPMENT BASICS
Understand R-32 Refrigerant

- Refrigerant helps your system move heat. Our featured Amana equipment is designed to use R-32.
- The refrigerant must match the equipment. Learn what to ask when comparing replacement options.
MAINTENANCE • Small checks between service visits
Air Filters & Everyday Care

- Check the filter regularly and follow the replacement schedule for your filter and equipment. Dust, pets, and heavy system use can affect how quickly it gets dirty.
- Use the correct filter size and a type approved for your system. Ask us before switching to a more restrictive filter.
- Keep furniture clear of indoor supply and return grilles. Keep loose leaves and other debris away from the outdoor unit without opening its panels.
QUICK CHECKS • What to note before you call
AC Not Cooling? Start Here

- Check that the thermostat is set to cooling and the selected temperature is below the room temperature. Replace thermostat batteries if your model uses them and indicates they are low.
- Look for a dirty filter or blocked indoor grilles. Note whether the system runs, when the trouble began, and any unusual sounds.
- If you see ice or leaking water, stop cooling and call for service. Leave electrical panels, refrigerant, and internal repairs to a qualified technician.
FLORIDA COMFORT • Temperature is only part of the picture
Cool Air, but Still Clammy?

- Keep exterior doors and windows closed while the AC is running. Tell us if the discomfort affects the whole home or just certain rooms.
- Note persistent dampness, condensation, or changes in how long the system runs. These observations can help guide an inspection.
- Humidity and uneven temperatures can have several causes. An assessment can help determine whether airflow, equipment, or another issue needs attention.
PLANNING • Questions to help you compare
Repair or Replace Your System?

- Gather the equipment age, repair history, warranty information, and any recent changes in comfort or energy use.
- Ask for an explanation of the current problem and compare the repair estimate with replacement options. Age alone does not make the decision.
- Discuss correct sizing, installation scope, efficiency, warranty terms, and total project cost. Financing is another option to review alongside your budget.
SERVICE DAY • Help us understand your concern
Prepare for Your Service Visit

- Have your service address, ZIP code, contact details, and a short description of the problem ready. Include photos or error messages if available.
- Tell us about access instructions and where the indoor and outdoor equipment is located. Keep the work area accessible and pets safely away.
- Sending a service request does not confirm an appointment. Our team will contact you to discuss availability and confirm the visit.
ONGOING CARE • Explore maintenance membership
Plan Ahead with Rufus

- The Rufus Reassurance Club offers Basic, Superior, and Optimum plans. Compare the scheduled checks and benefits listed on the Club page.
- Ask which plan fits your equipment and confirm current pricing and terms with All Pro.
- Keep your checkup and repair records together so you and your technician can see what has already been done.
COMMON HOMEOWNER QUESTIONS
How often should I change my filter?
Follow the recommendations for your specific filter and system, and check it regularly. Usage, pets, and dust can change how quickly it needs replacement.
Does a bigger AC system mean better comfort?
Not necessarily. The right size depends on your home’s cooling needs. Ask about a load calculation and how the proposed equipment will manage temperature and humidity.
What does SEER2 mean?
SEER2 is a cooling-efficiency rating measured under standardized test conditions. It helps compare equipment, but your actual energy use also depends on installation, settings, weather, and your home.
Can I get a price before a technician checks the system?
Call to discuss your concern and the next step. The work needed depends on the equipment and the cause of the problem. Ask for the scope and cost before authorizing work.
1
EMILY HERNANDEZ
Lead HVAC Technician

2
DAVID PATEL
Customer Service Rep

3
MICHAEL ADU
HVAC Sales Consultant

4
WILLIAM NGUYEN
HVAC System Designer





