Privacy Policy

Last updated: September 28, 2026

This policy describes how All Pro Heating & Air LLC handles information connected with this website and our services.

Information you provide

When you request service, we collect the information you submit, which may include your name, email address, optional phone number, service address, ZIP code, requested service, preferred contact method, and request details. The phone number and SMS consent fields are optional. We also keep communications and consent choices associated with your request. Please do not enter payment-card details or other sensitive information in the service-request message.

How we use information

We use information to respond to inquiries, arrange and provide services, maintain customer records, and communicate about your request. We may also use contact information for promotional emails and texts where permitted and with any required consent. Submitting a service request is not consent to promotional text messages.

Customer-service SMS consent

When you select the optional SMS checkbox on our service request form, your choice is recorded with your request. You agree to receive texts from All Pro Heating & Air about inquiries, appointments, estimates, service requests, and service updates at the mobile number you provide. Providing a phone number alone does not enroll you. This checkbox does not authorize promotional texts. Message frequency varies. Message and data rates may apply. Consent is optional and is not a condition of purchase.

Reply STOP to opt out of the SMS program or HELP for assistance. You can also contact service@allproairfl.com or (904) 410-4800. You may request service by phone or email without agreeing to texts. See our Terms & Conditions for program details.

Promotional messages and your choices

You can ask us to stop promotional emails or texts by emailing service@allproairfl.com or calling (904) 410-4800. Tell us which email address or phone number and which type of messages your request concerns. Use the unsubscribe option in a promotional email, or contact us directly, to stop future promotional emails. For promotional texts, you may reply STOP or otherwise tell us you want messages to stop. Marketing consent is not required to purchase services. Message and data rates may apply.

We honor opt-out requests under applicable requirements. An email marketing opt-out does not prevent necessary non-promotional communications about services you requested. We will respect requests to stop texts and use an appropriate alternative for service communications.

No sale or third-party marketing

We do not sell customer information or provide it to other businesses for their own advertising or marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Providers may assist with support services. SMS opt-in information and consent are not sold or shared for marketing or promotional purposes. Service providers may process this information only as needed to support our messaging services; they may not use it for their own marketing.

Operating the website and providing services may require processing by service providers, such as Wix for website hosting and forms and FieldEdge for service management and marketing communications, and UniFi Talk for customer-service text communications. This is different from selling information or sharing it for another business’s marketing. Information may also be disclosed when legally required.

Website technology and financing

This website uses Wix and includes third-party features such as chat and embedded financing. These features may process technical information such as browser or device details and use cookies or similar technology. Your browser settings can limit cookies, although some features may not work as expected.

The financing form is provided by GoodLeap. Information you enter into that form is handled under GoodLeap’s disclosures and privacy terms. Review those terms before entering information. All Pro does not make lending decisions.

Retention and security

We retain information as needed to respond to requests, provide services, maintain required business records, and document communication preferences and consent. Retention depends on the type of record and applicable obligations. No website, email, or text message can be guaranteed completely secure. Please contact us by phone to arrange an appropriate way to provide sensitive information.

Your information and questions

Contact us to request a correction or deletion of information or to ask about its use. Some records may need to be retained for service, business, or legal purposes. Please do not email sensitive identity documents. We may need to verify a request before acting on it.

Contact All Pro

All Pro Heating & Air LLC
395 Corporate Way, Orange Park, FL
service@allproairfl.com
(904) 410-4800

We may update this policy as our website or practices change. The date above identifies this version.